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About Us

We have over fifteen years’ experience producing memorable branded gift experiences for staff and clients. During that time, we have seen the lasting impact that even the smallest gestures of surprise and reward can have on relationships, productivity, and profit.

OUR MISSION

To create memorable branded experiences that reward & connect working communities.

All our experiences are designed to spark joy, convey appreciation, build loyalty and grow advocacy — resulting in higher productivity and stronger connections within organisations.

TOGETHER WE CAN DO GREAT THINGS

— Mother Teresa

OUR VISION

To be the reward & recognition partner of choice for companies that align with our values in building a greater country for all New Zealanders.  

By committing to our company foundations, we are able to play out part in achieving this goal.

OUR PILLARS

At Surprise & Reward, our company pillars are what guide us in working towards achieving our vision. We stand by these to ensure we deliver the best experiences for our customers and New Zealand.

  • SUSTAINABILITY

    We look to the future - Caring for the environment with sustainably sourced products and recyclable packaging

  • INCLUSIVENESS

    Supporting all - Woman in business, Indigenous communities, Social enterprises and companies that pay it forward.

  • SUPPORTING LOCAL

    Here for one another - New Zealand owned and operated, and New Zealand made (where possible)

  • LIVING WAGE ADVOCATES

    It matters - partnering with companies that see the importance of supporting their team to not only cover the costs of necessities of life, but allow participation in their community.

  • PAYING IT FORWARD

    Giving back - Supporting others who need a helping hand with aligned donations through the delivery of work.

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OUR FOUNDATION

Surprise and Reward is built on a foundation of giving. 

We know that many New Zealand families are faced with challenges that can lead to hardship. 

So, for every individual gift or experience we deliver, we donate a food item to charity. It’s our simple way of giving back. 

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